At airlinetrends.com we are continuously on the lookout for innovative products and services launched by airlines around the world as a response to industry and consumer trends. Taking a cue from the famous line of sci-fi writer William Gibson that “the future is already here, it’s just unevenly distributed,” we are kicking 2011 off with our take on the 11 most innovative airlines to keep an eye on in the coming year. Be it either to learn from, get inspired by, or even copy from, the 11 airlines we have selected provide an overview of what innovative products and services passengers are experiencing on airlines around the world. The airlines featured on our list do not necessarily feature on the various ‘best airlines in the world’ surveys that are published regularly. We aimed to select airlines that have come up with interesting innovations in recent years, be it as part of a company culture of continuous innovation, a strategy to challenge the industry status quo, or as part of efforts to catch up after years of underinvestment.
Para ver o arquivo, acesse: http://www.airlinetrends.com/wp-content/uploads/2011/01/Innovative_Airlines_2011-airlinetrends.pdf
Fonte: Air Trends
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